Measure the experience of your customers who have successfully completed their purchase with emojis.
Measure the experiences of your customers who have successfully completed the purchase process with emojis. One of the innovations brought to our lives by the internet world is the universal language of emojis. Thanks to emojis, we can easily understand the emotional state of the person in front of us and share our own feelings at the same time. It is also possible to measure the shopping experience on your e-commerce site through these means. With the satisfaction measurement tool using emojis, you can ask your customers who have completed their shopping with a pop-up for their satisfaction by choosing 4-5 emojis. You can enable them to convey their satisfaction levels to you with a single click and, in the future, make changes based on these satisfaction levels regarding the shopping experience.
With this action, you can;
1- Measure the satisfaction of customers who have completed the purchase process.
2- Decide to make changes based on your customers' feedback.
3- Approach dissatisfied customers with different offers and turn them into happy customers. After activating the action, all you need to do is select the emojis you want to present to your customers and enter your message.